Introduction
Senior Living Search Partners ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, seniorlivingsearch.net, and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
We may collect information about you in various ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and any other contact information, as well as demographic information such as your age, gender, hometown, and care preferences, that you voluntarily provide to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online consultations, web forms, or chat services.
Financial Data
Information regarding your financial situation, such as budget for care and ability to pay for senior living options, that you voluntarily provide to us when you engage with our services. This information may be shared with senior living communities to ensure appropriate referrals based on your financial needs and preferences.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Connect you with senior living communities that match your care needs and preferences.
- Communicate with you regarding your inquiries or requests.
- Facilitate introductions to senior living communities and care providers.
- Share relevant financial information with senior living communities to ensure appropriate placement based on your financial situation.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Offer new services, resources, and/or recommendations to you.
- Perform other business activities as needed.
Consent for Data Collection and Use
By using our Site and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Services
We will only share your information with third-party partners if you have requested information about or agreed to receive services from those partners. This might include introductions to care management services, real estate agents, or similar. These partners are required to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than providing the services you have requested.
Information Shared with Senior Living Communities
We will share your personal information, including financial data and care preferences, with senior living communities to facilitate appropriate referrals and ensure they can meet your needs. This information is provided solely for the purpose of finding the best living arrangement for you or your loved one.
Third-Party Data Processing
We may use third-party services, such as CRM systems or marketing platforms, to process and store your data. These services are required to protect your personal information and to use it only in ways that comply with this Privacy Policy.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Data Breach Notification
In the unlikely event of a data breach, we will notify affected users as required by applicable laws and regulations. This notification will include the nature of the breach, the information affected, and the steps we are taking to address the issue.
User Rights
You have the right to access, correct, delete, or restrict your personal data. To exercise these rights, please contact us using the information provided below.
Opt-Out Provisions
If you no longer wish to receive communications from us, you may opt-out by following the instructions provided in any communication or by contacting us directly. Please note that opting out of communications does not affect your account or our ability to provide you with the services you have requested.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and as required by law.
Children's Privacy
We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.
International Data Transfers
If we transfer your data internationally, we will take steps to ensure it is protected in accordance with applicable laws.
HIPAA Disclaimer
While we are committed to protecting your privacy, please note that our services are not subject to the Health Insurance Portability and Accountability Act (HIPAA). Therefore, we are not required to comply with HIPAA standards for protecting personal health information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Senior Living Search Partnersprivacy@seniorlivingsearch.net
3324 Rue Royale St. #505
St. Charles, MO 63301